Company Overview
We are Your IT Experts
Managed IT Professionals, LLC. is a B2B technology services company serving the New Jersey and New York metro area since 2006 providing help-desk tech support, managed IT services, cyber security, backup and disaster recovery, VoIP Phone Services, cloud services, and IT management and consulting services to small and medium sized businesses. Our goal has always been to provide enterprise level IT management practices and solutions to the small business sector, with small business prices. Our experience has allowed us to develop the infrastructure needed to keep our prices affordable and our clients up and running.
We have partnered with many top-tier companies in order to provide our clients with a broader range of IT solutions on top of our in-house offerings, such as cloud based VoIP Business Telephone Systems, Broadband Internet Access and Server colocation at various datacenters across the US. By utilizing our Proactive Network Monitoring and Proactive Managed Patching solutions, Managed IT Professionals strives to eliminate IT support issues before they cause expensive downtime, so you can continue to drive your business forward. Our dedicated staff loves seeing our clients succeed. Your success is our success, and as you grow, we grow.
At Managed IT Professionals our primary goal is to keep you focused on what’s most important to your business.
Your customers!
Our focus is entirely on you
Managed IT Professionals is primarily focused on solving complex business challenges. We take the time needed to understand your unique operating environment, and leverage our expertise and experience to develop the perfect solution to your information technology challenges.
Our customers range from single office environments with a handful of employees to regional offices that support hundreds of employees across multiple locations. We are able to scale from specific projects and integrations to comprehensive design, implementation and management of complex infrastructures.
Our primary goal is to help your business succeed.
We believe that designing products and services in close partnership with our clients is the only way to have a real impact on their business.
Managed IT Professionals’ Managed IT Services means we take care of all your information technology needs. We manage all your hardware and software sourcing, installation, technical support, and IT staffing needs. It also means Managed IT Professionals acts as your go-to consultancy and support team, providing 24/7 proactive monitoring, maintenance, remediation and upgrading of your systems, along with timely emergency assistance to keep your business up and running.
We work closely with each client to establish specific expectations. Our measurable service levels specify clear consequences for not living up to agreed-upon expectations.
No problem! We offer scalable solutions that can be tailored to meet your specific needs. Whether you need a full package of managed IT services and consulting, security solutions or service desk support, Managed IT Professionals makes it simple with an affordable and customized flat rate service plan.
Why Choose Managed IT Professionals?
- You Can Expect a Response From Us Within One Hour – Guaranteed. — Our professional technicians will answer your computer IT support problem without delay or it will be returned by an expert technician within 60 minutes or less.
- Lightspeed Repair. Why wait all day for your computer to be repaired? Your computer network is important to you. Our remote network IT support services are the answer to this. We can access your computer network remotely through our network support services. We’ll dispatch a technician that same business day, if not.
- No Technical Jargon. At Managed IT Professionals there is no “geek speak” by our team of IT support technicians. You will get clear answers to your computer and IT support questions.
- Our Guarantee -100% Unconditional Satisfaction. Our IT consulting and technology support services will give you the satisfaction you deserve. With our IT management services, nothing will get in the way of making sure that you are a happy customer.
- A Clear and Certain Outcome – No Unwanted Surprises. You can plan on no damage being done to your network or data. We evaluate first to see if there are any potential risks before we begin computer maintenance services. Any significant risks will be addressed with a clear explanation and we obtain your authorization before we perform any work. Another option is to have your data backed up before we start to fix your machine.
- Every Project Completed With Strict Accordance to Budget and Time Schedule. There will be absolutely no nickel and diming as we perform your network services and IT consulting. This sometimes happens in the industry by unethical and incompetent technicians. We do the right thing and make no excuses. Your IT support project will be completed within time constraints, resources, scope and budget.
- Invoices Will Be Accurate – Guaranteed. Each detailed bill from us will be completely accurate – guaranteed. All IT management services charges are pre-approved by you, you’ll always know what you are paying for.
Providing Exceptional IT Service Since 2006.
What Our Clients Have To Say
Our experience with Managed IT Professionals has shown to produce real benefits. They listen. They respond. They fix it. I am very satisfied with their high level of service.
Our company has been using Managed IT Professionals as our one-stop IT solution for just over two years at this point and the experience has been very good overall. They have become a reliable source for all of our IT needs. They were able to quickly identify the issues that surfaced and worked tirelessly to get the problems fixed and develop a stable IT environment for our company. We look forward to working with Managed IT Professionals well into the future.
Managed IT Professionals has been our IT service provider for some time now, and I would definitely recommend them. They are very responsive and care about maintaining a good “fit” between the client and the techs that come on site. There have been a couple of emergency situations where I needed tech support on the weekend and my call was returned immediately and my problem was handled within minutes. All the staff who have worked in our offices are great, but Arthur really stands out as an exceptional employee — gracious, professional, extremely knowledgeable, and I’ve seen him handle crisis situations with remarkable poise. All in all, we are very happy with Managed IT Professionals.
We recently had some major problems with our VMWare environment which resulted in mission critical systems and services being down. After our in-house IT staff tried to resolve the issues unsuccessfully (for two days) I contacted Managed IT Professionals. Arthur was great having resolved the issues and getting us up and running within two hours. I highly recommend Managed IT Professionals.
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