Human Risk Management is a combination of the following:

• Cyber Security Training with constant analysis to identify each user’s security knowledge gaps and training programs that tackle their risk.
• Regular phishing attack simulations that assess human risk to new attack techniques.
• Business policy management to ensure proper training and implementation to keep users well-versed on security standards and processes.
• Monitoring your employee security posture over time with human risk reporting and real-time risk scoring.
• Continuous Dark Web Monitoring for all employees to ensure quick notification in the event that user credentials have been exposed and learn how the data was breached.

It’s easy to think that rolling out some security awareness courses and sending a few email bulletins from time to time can stop staff from engaging with phishing emails or re-using bad passwords. But, as many businesses are finding out, security awareness training alone often isn’t enough to truly boost user resilience and drive secure human behavior.

Here’s why:

1. The training isn’t always fit for purpose – Countless programs are created through a rushed recipe for failure — e.g., infrequent, unengaging, and generic training courses being chucked out, with the hope that employees won’t click that next phishing email and that the necessary compliance boxes are checked.
2. Training courses are wrongly seen as a silver bullet – Regular training is vital for helping employees strengthen their security behavior, but computer-based courses are just one tool for tackling human cyber risk. Staff needs to know their responsibilities through refined policy communications, and practical risk assessments, such as phishing simulations and dark web breach scans, need to be conducted regularly to keep staff resilient to modern threats.
3. Training results aren’t truly reflecting the human risk – Many user training programs fail to give businesses a true reflection of their ongoing human cyber risk and, instead, rely solely on security awareness training grades and (maybe) the results of sporadic phishing simulations as a way of assessing their security posture. This doesn’t paint a full picture of human risk, and, often, measuring the overall impact of training is difficult to measure accurately.

All active employees should be required to take the training.  Though it can be difficult to persuade C-suite executives to participate, they still need regular training as well.

Since Cyber Security threats are constantly evolving and getting more complex, workforce Cyber Security Training needs to be done on a continuous basis.