New Client Onboarding
What does the switch look like? What does it entail? How much time will it take?
Whether you are switching from an in-house IT department, switching providers, or consolidating a variety of outsourced IT services, our process will make that transition seamless and successful.
Our managed IT services program is designed to be a symbiotic partnership. The more stability and strength we can provide to your business, the more stability and strength our business will enjoy. We have built our business model around the reduction of IT risk, increasing IT performance, and delivering predictable IT results at a predictable cost. We constantly strive to secure, strengthen, and strategically improve every aspect of our clients’ IT environments so that they can enjoy a completely reliable IT infrastructure.
Once the agreement has been signed, we immediately get to work on the process of integrating our team, tools, and processes with yours. We develop a timeline that suits your requirements, and within about 7-10 days, your business will be fully onboarded as a client of Managed IT Professionals. In this onboarding roadmap, we’ve detailed some of the key benefits of our onboarding process as well as the steps we go through to actually make the switch happen.
Our focus is entirely on you
Managed IT Professionals is primarily focused on solving complex business challenges. We take the time needed to understand your unique operating environment, and leverage our expertise and experience to develop the perfect solution to your information technology challenges.
Our customers range from single office environments with a handful of employees to regional offices that support hundreds of employees across multiple locations. We are able to scale from specific projects and integrations to comprehensive design, implementation and management of complex infrastructures.
At Managed IT Professionals our primary goal is to keep you focused on what’s most important to your business .
Your customers!
Why Choose Managed IT Professionals?
- You Can Expect a Response From Us Within One Hour – Guaranteed. — Our professional technicians will answer your computer IT support problem without delay or it will be returned by an expert technician within 60 minutes or less.
- Lightspeed Repair. Why wait all day for your computer to be repaired? Your computer network is important to you. Our remote network IT support services are the answer to this. We can access your computer network remotely through our network support services. We’ll dispatch a technician that same business day, if not.
- No Technical Jargon. At Managed IT Professionals there is no “geek speak” by our team of IT support technicians. You will get clear answers to your computer and IT support questions.
- Our Guarantee -100% Unconditional Satisfaction. Our IT consulting and technology support services will give you the satisfaction you deserve. With our IT management services, nothing will get in the way of making sure that you are a happy customer.
- A Clear and Certain Outcome – No Unwanted Surprises. You can plan on no damage being done to your network or data. We evaluate first to see if there are any potential risks before we begin computer maintenance services. Any significant risks will be addressed with a clear explanation and we obtain your authorization before we perform any work. Another option is to have your data backed up before we start to fix your machine.
- Every Project Completed With Strict Accordance to Budget and Time Schedule. There will be absolutely no nickel and diming as we perform your network services and IT consulting. This sometimes happens in the industry by unethical and incompetent technicians. We do the right thing and make no excuses. Your IT support project will be completed within time constraints, resources, scope and budget.
- Invoices Will Be Accurate – Guaranteed. Each detailed bill from us will be completely accurate – guaranteed. All IT management services charges are pre-approved by you, you’ll always know what you are paying for.
Providing Exceptional IT Service Since 2006.
What Our Clients Have To Say
Our experience with Managed IT Professionals has shown to produce real benefits. They listen. They respond. They fix it. I am very satisfied with their high level of service.
Our company has been using Managed IT Professionals as our one-stop IT solution for just over two years at this point and the experience has been very good overall. They have become a reliable source for all of our IT needs. They were able to quickly identify the issues that surfaced and worked tirelessly to get the problems fixed and develop a stable IT environment for our company. We look forward to working with Managed IT Professionals well into the future.
Managed IT Professionals has been our IT service provider for some time now, and I would definitely recommend them. They are very responsive and care about maintaining a good “fit” between the client and the techs that come on site. There have been a couple of emergency situations where I needed tech support on the weekend and my call was returned immediately and my problem was handled within minutes. All the staff who have worked in our offices are great, but Arthur really stands out as an exceptional employee — gracious, professional, extremely knowledgeable, and I’ve seen him handle crisis situations with remarkable poise. All in all, we are very happy with Managed IT Professionals.
We recently had some major problems with our VMWare environment which resulted in mission critical systems and services being down. After our in-house IT staff tried to resolve the issues unsuccessfully (for two days) I contacted Managed IT Professionals. Arthur was great having resolved the issues and getting us up and running within two hours. I highly recommend Managed IT Professionals.
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